Welcome to Mtaalam Digital Learning ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our digital learning platform at https://lms.sanganosoft.co.zw/ (the "Platform").
By accessing or using our Platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Platform.
Data Controller: Mtaalam Digital Learning is the data controller responsible for your personal information collected through the Platform.
This Privacy Policy complies with:
We are committed to processing your personal data lawfully, fairly, and transparently in accordance with these legal frameworks.
When you register and use our Platform, we collect:
We use cookies, web beacons, and similar technologies to enhance your experience. You can control cookie preferences through your browser settings.
In accordance with Section 7 of the Cyber and Data Protection Act, we process your personal data for the following lawful purposes:
We process your personal data based on:
We do not sell your personal information. We may share your data with:
| Third Party | Purpose | Data Shared |
|---|---|---|
| Course Instructors | Educational services delivery | Name, progress, submissions |
| Payment Processors | Processing subscription payments | Billing information |
| Cloud Service Providers | Hosting and data storage | All platform data (encrypted) |
| Analytics Providers | Platform improvement and insights | Usage statistics (anonymized) |
| Law Enforcement | Legal compliance and public safety | As required by law |
All third-party service providers are contractually bound to protect your data and comply with applicable data protection laws.
In compliance with Section 18 of the Cyber and Data Protection Act, we implement appropriate technical and organizational measures to protect your data:
All data in transit is encrypted using SSL/TLS protocols. Sensitive data at rest is encrypted using industry-standard algorithms.
Role-based access controls ensure only authorized personnel can access personal data on a need-to-know basis.
Our servers are hosted in secure data centers with physical and digital security measures including firewalls and intrusion detection.
We continuously monitor our systems for security threats and conduct regular security audits and vulnerability assessments.
Under the Cyber and Data Protection Act Chapter 12:07, you have the following rights:
You have the right to request copies of your personal data. We may charge a reasonable fee for providing copies.
How to exercise: Email privacy@mtaalam.co.zw with your request.
You have the right to request correction of inaccurate or incomplete personal data.
How to exercise: Update your information in Account Settings or contact support.
You have the right to request deletion of your personal data under certain conditions.
Note: We may retain certain data for legal compliance, dispute resolution, and fraud prevention.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
You have the right to object to our processing of your personal data for direct marketing purposes.
Where processing is based on consent, you have the right to withdraw that consent at any time.
Response Time: We will respond to your request within 30 days as required by law.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:
Our Platform is designed for students of all ages, including minors. We comply with special protections for children's data:
Your personal data is primarily stored and processed in Zimbabwe. However, some of our service providers may process data outside Zimbabwe. When this occurs:
In the event of a data breach that compromises your personal information, we will:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will:
Your continued use of the Platform after changes indicates acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:
Mtaalam Digital Learning
[Your Physical Address]
Harare, Zimbabwe
If you believe we have violated your data protection rights, you have the right to lodge a complaint with:
Website: https://cdpa.gov.zw
Email: info@cdpa.gov.zw
Physical Address: [Authority Address]
We encourage you to contact us first to resolve any concerns before filing a complaint with the regulator.